McDonald insisted there has been improvement. According to VA statistics, 97 percent of all VA health care appointments are scheduled within 30 days. Specialty care wait-time averages six days, mental health appointments are three days.
So that is why when I call for an appointment many times I am told that there are none available but to call back in two or three weeks when the open the new appointment books. That way the can start counting on the day I call back.